Back to Home
✅ Verified Community

Trust & Safety

Last updated: June 2026


How We Keep the Community Safe

Every design decision on Zaijat was made with the safety, modesty, and dignity of our community in mind — especially our sisters. This page explains the measures we take so you can use the platform with confidence.

1. Profile Verification

  • Admin approval: every new profile is reviewed by our team before it appears in the feed. Incomplete, suspicious, or inconsistent profiles are held back.
  • ID verification: members can submit a government-issued ID to earn a Verified badge, giving other members confidence in their identity.
  • No photos of sisters: the platform does not collect or display photos of women. Character, deen, and profile honesty come first.
  • Gender separation: men see only women's profiles and vice versa. There is no cross-gender browsing outside the matrimonial feed.

2. The Wali System

Zaijat is designed around Islamic principles of courtship. When two members both accept an interest, their phone numbers are revealed so that families and the wali can be involved from the very first contact. There is no ongoing in-app messaging or free mixing before this stage.

  • Brothers are expected to contact the wali or family once contact is revealed.
  • Sisters are encouraged to have their wali's involvement from the moment they register.
  • The platform intentionally does not provide a chat feature before a match — no browsing through casual messages.

3. Reporting & Moderation

  • Report any profile using the flag icon on their card. Categories include: fake profile, deceptive information, inappropriate conduct, child safety concern, and other.
  • All reports are investigated by a human moderator — not an automated system alone.
  • Substantiated violations result in warning, suspension, or permanent ban depending on severity.
  • Banned accounts are prevented from re-registering using the same phone number or email.

4. What to Do If You Feel Unsafe

  • Block any member from their profile page — they will not be able to see your profile or send you interests.
  • Report immediately using the in-app Report button.
  • Email our safety team at safety@zaijat.com for anything urgent.
  • In the event of physical danger, contact your local emergency services immediately.

5. Anti-Deception Measures

Deception has no place in a search for a spouse. We actively work to prevent it:

  • Profiles are moderated for implausible claims (e.g., inconsistent ages, suspicious bios).
  • We display a warning in our Islamic Guidance section about the dangers of false piety and online deception, based on scholarly input.
  • Members who receive a report for deception are placed under enhanced review.
  • We encourage all members to verify claims independently and involve their wali before proceeding.

6. Privacy by Design

  • No member can see your contact details until you both accept.
  • Shortlists are completely private — shortlisting someone sends them no notification.
  • Sisters' profiles are never indexed by search engines or accessible outside the authenticated feed.
  • You can delete your account at any time from Account Settings — your profile is removed from the feed immediately.

7. Revert & Vulnerable Member Support

We give special consideration to members who may need extra support:

  • Reverts (new Muslims) who do not have a natural wali are supported by our team in identifying a suitable proxy wali in their area.
  • Divorced and widowed members are welcome and treated with full dignity. Profile fields clearly surface this so expectations are honest.
  • Members from minority Muslim communities can filter by aqidah and ethnicity to find compatible matches within their background.

8. Child Safety

Zaijat is a strictly 18+ platform with zero tolerance for any content or conduct that endangers minors. Read our full Child Safety Standards for complete details on our policies, reporting mechanisms, and compliance commitments.

Safety concern? We're here.

Email safety@zaijat.com or use the Report button on any profile. We respond to urgent reports within 24 hours.

Questions? through the support form on the home page.